We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help. Please review the guidelines below for returns and refunds.

Eligibility for Returns
Returns are accepted under the following conditions:

  • The item is defective, damaged, or incorrect

  • You notify us within 3 days of receiving the order

  • The item is unused, in original condition, and includes all original packaging and tags

How to Request a Return
To start a return, contact our support team within 3 days of delivery. Please include:

  • Your order number

  • Reason for return

  • Photos of the item (if applicable)

Email:

[email protected]

Once approved, you’ll receive instructions for returning the product.

Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival. We recommend using a trackable shipping method to avoid delays.

Refunds
Refunds are issued only in cash, and only after the returned item is received and inspected. If approved, your refund will be arranged through cash coordination with our support team. Please allow up to 5–7 business days for processing once the return is received.

Refunds may be offered as:

  • A cash refund

  • A replacement item

Non-Returnable Items
The following items are not eligible for return:

  • Items marked as final sale

  • Products that have been used or damaged after delivery

  • Items returned without original packaging

Need Help?
If you have any questions about your order, return eligibility, or refund process, feel free to reach out:
Email:

[email protected]